Hotel, Motel, and Resort Desk Clerks Job Description

1. Who does the desk clerk usually encounter in a hotel?
2. What responsibility does the desk clerk have besides the specific duties?
3. How does the desk clerk have to be when a guest check in?
4. What skills are more important in desk clerk?
5. How do desk clerks need to make the guests feel?
6. If you are interested in hotel management what is an excellent place to start?